Data retention policy
Published September 5, 2026
What the policy covers
This policy sets how long we keep each kind of data, and how we delete it when that time runs out.
Customer documents
Deleted within 30 days of a workspace closing
Backups
Removed from backups within a further 35 days
Account data
Kept while the account is active, then for up to 90 days
Security logs
Kept for one year, then deleted
Request the full policy
We send the full policy, including how deletion is verified, usually within one business day.
